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Privacy Policy

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Effective Date: 1/1/2024

Last Updated: 5/20/2026

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This Privacy Policy explains how Shop Hoop Hats, operated by HJH Enterprises, LLC (“Shop Hoop Hats,” “Company,” “we,” “us,” or “our”), collects, uses, shares, and protects information when you visit our website, purchase our products, sign up for email or SMS communications, interact with our advertisements, or otherwise use our services.

Shop Hoop Hats is operated by HJH Enterprises, LLC, located in Los Angeles, California, USA.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you.

Personal Information You Provide

When you place an order, create an account, contact us, sign up for our email list, opt in to SMS messages, participate in promotions, or otherwise interact with us, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Order details

  • Customer service messages

  • Product preferences

  • Any other information you choose to provide

Payment information may be processed by third-party payment processors. We do not intentionally store full credit card numbers on our own systems.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Time spent on pages

  • Links clicked

  • Referring website or source

  • Approximate location based on IP address

  • Cookies, pixels, and similar tracking data

Information From Third Parties

We may receive information from third-party services, such as:

  • Payment processors

  • Shipping and fulfillment providers

  • Email marketing platforms

  • SMS/text messaging providers

  • Advertising platforms

  • Analytics tools

  • Social media platforms

  • Ecommerce platforms

This information helps us process orders, communicate with customers, measure marketing performance, prevent fraud, and improve our website.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Send order confirmations, receipts, and shipping updates

  • Provide customer support

  • Respond to questions or requests

  • Send email marketing, if you have opted in

  • Send SMS/text messages, if you have opted in

  • Notify you about product launches, promotions, restocks, or limited drops

  • Improve our website, products, and customer experience

  • Personalize website content and marketing

  • Analyze website traffic and advertising performance

  • Prevent fraud, unauthorized transactions, and abuse

  • Comply with legal obligations

  • Enforce our Terms and Conditions

3. SMS/Text Messaging Privacy

If you provide your phone number and opt in to receive text messages from Shop Hoop Hats, operated by HJH Enterprises, LLC, we may send you SMS and/or MMS messages related to:

  • Your orders

  • Shipping updates

  • Customer service

  • Cart reminders

  • Product launches

  • Promotions

  • Limited drops

  • Account or purchase-related follow-ups

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at henhoup2@gmail.com.

Consent to receive SMS messages is not a condition of purchase.

We do not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

We may share your phone number with service providers only as necessary to send and manage our SMS communications, such as SMS delivery platforms, ecommerce tools, customer support systems, and compliance providers. These service providers are authorized to use your information only to provide services to us.

4. How We Share Information

We may share your information with trusted third parties who help us operate our business, including:

  • Payment processors

  • Ecommerce platforms

  • Shipping carriers

  • Fulfillment providers

  • Email marketing providers

  • SMS/text messaging providers

  • Customer support tools

  • Website hosting providers

  • Analytics providers

  • Advertising platforms

  • Fraud prevention tools

  • Professional advisors, such as accountants, attorneys, or consultants

We may also share information when necessary to:

  • Complete your order

  • Provide requested services

  • Comply with legal obligations

  • Respond to lawful requests

  • Enforce our Terms and Conditions

  • Protect our rights, property, customers, or business

  • Prevent fraud, abuse, or security threats

We do not sell your personal information in the traditional sense.

We also do not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

5. Cookies, Pixels, and Tracking Technologies

We may use cookies, pixels, tags, scripts, and similar technologies to collect information about your website activity.

These technologies may help us:

  • Keep the website functioning properly

  • Remember your preferences

  • Understand how visitors use our website

  • Measure marketing and advertising performance

  • Show relevant ads

  • Retarget visitors who have interacted with our website

  • Improve our products and customer experience

Third-party platforms such as Google, Meta/Facebook, TikTok, email providers, and analytics tools may also use cookies or tracking technologies when you interact with our website or advertisements.

You can usually adjust your browser settings to block or delete cookies. However, some website features may not work properly if cookies are disabled.

6. Advertising and Analytics

We may use third-party advertising and analytics services to help us understand customer behavior and improve our marketing. These services may collect information about your visits to our website and other websites over time.

This information may be used to:

  • Measure ad performance

  • Build audiences

  • Deliver relevant advertisements

  • Retarget website visitors

  • Understand product interest

  • Improve website conversion rates

These third-party platforms may use cookies, pixels, and similar technologies in accordance with their own privacy policies.

7. Email Marketing

If you sign up for our email list, make a purchase, or otherwise provide your email address, we may send you emails related to:

  • Order updates

  • Customer service

  • Product launches

  • Promotions

  • Restocks

  • Limited drops

  • Brand updates

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Even if you unsubscribe from marketing emails, we may still send transactional or service-related emails, such as order confirmations, shipping updates, customer service responses, or legal notices.

8. Your Privacy Choices

Depending on your location, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to the personal information we have about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing emails

  • Opt out of SMS messages

  • Limit certain types of data sharing or targeted advertising

  • Request information about how your data is used

To make a privacy request, contact us at henhoup2@gmail.com.

We may need to verify your identity before fulfilling certain requests.

9. California Privacy Notice

Because Shop Hoop Hats is operated from Los Angeles, California, USA, California residents may have additional rights under California privacy laws.

Subject to applicable law, California residents may have the right to request:

  • The categories of personal information we collect

  • The categories of sources from which we collect personal information

  • The purposes for collecting personal information

  • The categories of third parties with whom we share personal information

  • Access to specific pieces of personal information

  • Deletion of personal information

  • Correction of inaccurate personal information

  • The ability to opt out of certain sharing or targeted advertising activities

To submit a California privacy request, contact us at henhoup2@gmail.com.

We will not discriminate against you for exercising your privacy rights.

10. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing orders

  • Providing customer support

  • Maintaining business records

  • Resolving disputes

  • Preventing fraud

  • Complying with legal obligations

  • Enforcing our agreements

The exact retention period may vary depending on the type of information and the reason it was collected.

11. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

You are responsible for keeping your account login information, passwords, and devices secure.

12. Children’s Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

If you believe a child has provided us with personal information, contact us at henhoup2@gmail.com.

13. International Visitors

Our business is operated from the United States.

If you access our website from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate.

Privacy laws in these locations may differ from those in your country.

14. Third-Party Links

Our website may contain links to third-party websites, apps, platforms, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update the policy, we will revise the “Last Updated” date at the top of this page. Changes become effective when posted unless otherwise stated.

Your continued use of our website or services after changes are posted means you acknowledge the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact us at:

Shop Hoop Hats
Operated by HJH Enterprises, LLC
Los Angeles, California, USA
Email: henhoup2@gmail.com

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